Privacy Policy

This policy describes how Norwich Rugby Club use your personal data when you are a club member or (as a non-member) subscribe to our e-newsletter. It explains what personal data we collect, what we use it for, and how we keep it safe. You also have legal rights to access and control your personal data.

Who we are and how to contact us

Norwich Rugby Club, a community sports club registered under the Co-operative and Community Benefit Societies Act 2014 No 28350R.

Headquarters: Beeston Hyrne, North Walsham Road, Norwich, Norfolk NR12 7BW

Contact via www.lionrugby.com or call 01603 426259.

What personal data we collect

We collect only the personal data you provide:

  • Name, address, email, phone number
  • Details stored on the Rugby Football Union Game Management System (GMS)
  • Newsletter sign-ups: only name and email (stored in Mailchimp)

What we use your data for

  • Registering details with the RFU
  • Managing and administering club activities
  • Alcohol licensing requirements
  • Statutory notifications (e.g. AGM/EGM)
  • Weekly newsletters via Mailchimp (opt-out available anytime)

Your rights

  • Access the personal data we hold (“Subject Access”)
  • Prevent use for marketing purposes
  • Correct, block, or erase inaccurate data
  • Restrict or object to certain uses
  • Request deletion of your personal data
  • Request a copy of your data in structured format (CSV)

Full rights are detailed on the ICO website: ico.org.uk

Data sharing

  • Rugby Football Union (via GMS)
  • Mailchimp (for newsletters only, compliant with Privacy Shield)

Data security

  • Stored only on secure RFU & Mailchimp servers
  • Membership financial transactions not stored, sent directly to bank
  • Treasurer holds bank details securely (password protected)
  • Paper records minimised and secured on premises
  • Firewalls & antivirus kept up-to-date

Photograph & Video Use

Parents/guardians must agree/decline image permissions on RFU registration forms. Names will never accompany photos. Visiting clubs must notify if photography is restricted.

Complaints

Contact Norwich Rugby Club with any concerns. You may also complain directly to the Information Commissioner’s Office.

Policy Version 1 – Effective from 07.03.2023